Job Title: Debt Recovery Specialist
Location: London, United Kingdom
Salary: £28,000 – £40,000 per annum (depending on experience)
Benefits:
• Competitive pension scheme
• Private medical insurance
• Life assurance
• Annual performance bonus
• Generous annual leave entitlement
• Professional development opportunities
• Flexible working arrangements
Company Description:
We are a mid-tier company based in London, focused on delivering exceptional service to our clients across various industries. We pride ourselves on our commitment to excellence, innovation, and collaboration. As we continue to grow, we are seeking an experienced Debt Recovery Specialist to join our finance team and contribute to the company’s financial success.
Job Responsibilities:
As a Debt Recovery Specialist, your primary responsibilities will include the following:
1. Identifying overdue accounts and initiating contact with customers to recover outstanding debts.
2. Negotiating payment plans, settlements, and other arrangements with customers to resolve outstanding debts.
3. Collaborating with the Credit Analyst and Credit Control Manager to assess customer credit risk and develop effective debt recovery strategies.
4. Maintaining accurate and up-to-date records of customer accounts, payments, and debt recovery efforts.
5. Escalating unresolved issues or high-risk accounts to the Credit Control Manager for further action, including initiating legal proceedings when necessary.
6. Assisting in developing and implementing debt recovery policies, procedures, and best practices to improve the overall effectiveness of the credit control function.
7. Staying up-to-date on industry trends, credit regulations, and economic factors that may impact debt recovery efforts.
Experience and Qualifications:
• At least three years experience in debt recovery, collections, or a related field.
• A bachelor’s degree in finance, accounting, or a related discipline is preferred.
• Experience with accounting software and proficiency in Microsoft Office applications.
• Knowledge of UK credit laws and regulations, including debt recovery procedures, is essential.
Skills and Personality Traits:
• Strong communication and negotiation skills, with the ability to interact professionally with customers and colleagues.
• Persistence and resilience in pursuing overdue payments and resolving disputes.
• Excellent attention to detail and accuracy in handling financial data.
• Ability to work independently and manage multiple tasks and deadlines effectively.
• A proactive and results-driven approach to debt recovery and risk management.
Equal Opportunities Employer:
Our company is an equal opportunities employer committed to promoting diversity and inclusion in the workplace. We welcome applications from candidates of all backgrounds, regardless of age, gender, race, religion, sexual orientation, disability status, or any other protected characteristic. We believe that a diverse workforce is critical to our success, and we are dedicated to creating an environment where every employee feels valued and respected.
Application Instructions:
If you believe you have the skills, experience, and passion to excel in this role, please submit your CV and cover letter outlining your suitability for the position. We look forward to reviewing your application and exploring the possibility of welcoming you to our team.